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FREQUENTLY
ASKED QUESTIONS
WHAT IS A LEAGUE?
Leagues are activities on a specific day recurring every week for 6 weeks and a Tournament/Championship Week at the end for teams that qualify.
For example, you sign up for Softball on Tuesdays and you show up every Tuesday at gametime for 6 weeks to play with your friends and meet others.
We run 5 seasons of leagues per year. Winter, Spring, Summer, Fall, and Holiday.
HOW DOES SIGNING UP A TEAM WORK
Our system manages payments for you and we require all your players to sign up either way. Steps below.
- Team Captain signs up the team and pays the Captain’s Deposit plus the player fee.
- Normally the deposit is only automatically refunded if your team hits the minimum paid by the final team deadline. The deposit is not refunded if:
- Your team has been holding a spot in a league which was full and then backs out within a week of the deadline
- Your team backs out after the schedules have been made which is usually a week before the league starts
- Normally the deposit is only automatically refunded if your team hits the minimum paid by the final team deadline. The deposit is not refunded if:
- Team Captain invites all players to the team through the system via email addresses or name if they already have an account
- Each player receives an email invite, signs up and pays individually for the team via invite to their email OR by signing in and going to the My Teams page
- Players need to sign up using the email in which the team captain used to send the invite in step 2 above
- Once the team hits the minimum roster size, the Captain’s Deposit is automatically refunded to the team captain
WHY DO YOU CHARGE PER PLAYER AND NOT PER TEAM?
- The disadvantages of charging per team
- Leaves the financial burden entirely on one person, the team captain.
- Makes it difficult to get the proper colored shirts and sizes to the right players/teams.
- The advantages of charging per person
- Gives us all player’s information so we can notify everyone when there are rainouts or changes and it’s not the team captain’s sole responsibility to pass this information along.
- Allows our system to collect a waiver from each player which we need for liability reasons
- Helps keep teammates accountable and make sure they’re coming to their scheduled games every week
- KC Crew pays insurance per player, rather than per team for liability reasons
- Our software makes the process very simple, explained under “How does signing up a team work?”
WHAT LEAGUES ARE FOR ME?
We have several levels of competition available. Social leagues are for casual players that are new to the sport. Recreational players have played before but don’t take the competition too seriously. Intermediate players are mostly players with high school level experience in that sport. Competitive players are very high level competitors, mostly composed of former college players.
Some of our leagues are officiated, some are not. It depends on location and sport, the league descriptions are specific about whether or not there will be officials.
We have CoEd, Mixed, Men’s and Women’s leagues available. CoEd means that there is a minimum number of Women required on the roster. Mixed means that there are no rules about gender whatsoever in the league. Players are encouraged to register with either their self-identified gender or the gender of which they are most comfortable matching up against during a game.
WHAT HAPPENS IF MY TEAMMATES DO NOT REGISTER IN TIME?
The team captain has until the Team Deadline to register the team. The players have until game time of Week 1 to pay their registration fee.
Team Deposit Refund Policy (3+ player sports)
- If your team meets the minimum roster size by your 1st game, the full team deposit will be refunded. If the full roster size is not met or it is met after the 1st game, the team deposit is not refunded.
- If your team is short 1 of the minimum requirement for roster size, the team can play all games with no forfeit penalty.
- If your team is short 2 or more of the minimum requirement for roster size, games can be played but scores will be forfeited until the team is only short 1 roster spot.
- If a player has not paid, they are not allowed to pay. You can only have subs if you have a fully paid roster
Team Deposit Refund Policy (2 player sports):
- If your team meets the minimum roster size by your 1st game, the full team deposit will be refunded. If the full roster size is not met or it is met after the 1st game, the team deposit is not refunded.
- If your team is short 1 roster spot, games can be played but scores will be forfeited until the team has 2 paid participants on the roster.
- If 3 games have been played and the team is still short 1 roster spot, the team will be removed from the league, no refunds are given.
DO PLAYERS HAVE TO BUY A SHIRT EVERY SEASON?
All sports except basketball have the option to purchase a shirt every season, but they are not required. Shirts must be purchased before the shirt deadline, as we only do 1 shirt order a season. We ask that all teams where the same color shirt.
For basketball leagues, we pennies provided by that you can wear if your t-shirt colors do not match or have numbers on them. Our jerseys are washed daily.
IF SOME OF MY PLAYERS CAN'T MAKE IT, HOW DO SUBS WORK?
Currently, subs are allowed to play for free. If they are going to play on your team more than twice per season they need to be invited to your roster and paid through the system. Subs will need to fill out a substitute player waiver form before they play. It would also be helpful if the substitute player wore a similar color shirt during competition.
WILL THERE BE A TOURNAMENT AT THE END OF THE SEASON?
The top teams in the league qualify for the tournament. The number of teams that qualify varies from sport to sport and is listed at the bottom of your schedule. The tournament happens in one night
WHAT IS THE REFUND POLICY
In the event of COVID-19 or in an unforeseen circumstance, KC Crew reserves the right to transfer your payment to a credit for a future league without the option for a refund.
